Monthly Archives: September 2015

How to handle a negative company review

By Foundersociety (Baltimore Sun, Chicago Tribune) Q: How should I handle a bad review of my company? A: Be proactive. “Mistakes happen. If it’s a public negative review, respond immediately and try to take the conversation offline. Most importantly, learn from the errors and look to improve processes. Try a proactive approach. Contact all clients/customers […]

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