Category Archives: Reputation

Do Businesses Really Use Posts on Their Google My Business Pages

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Do Businesses Really Use Google My Business Posts? A Case Study Local SEO | Business Practices | Search Engines The author’s views are entirely his or her own (excluding the unlikely event of hypnosis) and may not always reflect the views of Moz. Google My Business (GMB) is one of the most powerful ways to improve a business’ local search […]

Chamber Affinity Program

Pikesville Owings Mills Regional Chamber of Commerce (POM Chamber) AFFINITY PROGRAM FOR ADDING REVIEWS TO YOUR GOOGLE LISTING Your business, company, service needs reviews…  Some important Key Statistics Regarding Online Reviews include: 97% of consumers looked online for local businesses in 2017, with 12% looking for a local business online every day 85% of consumers […]

How to handle a negative company review

By Foundersociety (Baltimore Sun, Chicago Tribune) Q: How should I handle a bad review of my company? A: Be proactive. “Mistakes happen. If it’s a public negative review, respond immediately and try to take the conversation offline. Most importantly, learn from the errors and look to improve processes. Try a proactive approach. Contact all clients/customers […]